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How 77cc Handles Your Personal Information

When you open an account with us and use JazzCash, Easypaisa, or Raast to fund your wallet, you share personal and financial information with 77cc.

Account data protectionJazzCash & Easypaisa payment privacyYour right to access or delete dataCookie and device tracking clarityPakistan-region data handling
77cc How 77cc Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security and transparency sit at the core of how we run accounts on 77cc. Every piece of data you share — from your Raast payment reference to your login device — is handled with defined access controls and stored using encryption in transit. Here is how each key area works in practice.

Account Security Your account is protected by password authentication and OTP verification on login. Unusual device access triggers an additional check before your session is opened.
Cookie and Device Tracking We use session cookies to keep you logged in across pages and analytics cookies to understand how the mobile lobby is used. You can manage cookie preferences through your browser settings at any time.
Data Retention Policy Active account data is retained while your account is open. After closure, records required by applicable law are kept for the legally mandated period, then deleted on schedule.
Requesting Changes or Deletion Submit a data correction or deletion request via live chat or support email. We verify your identity using your registered mobile number before actioning any change to your records.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. We aim to respond to all data-related requests as quickly as the case allows. Contact us through any of the channels below.

Live Chat Start a live chat session directly from your account dashboard. This is the fastest way to raise a privacy question or request a data copy.
Email Support Send a detailed request to our support email address found in your account settings. Include your registered mobile number for faster verification.
Account Help Centre The Help Centre inside your account covers step-by-step instructions for common data requests, including how to update contact details linked to your JazzCash wallet.

Common Questions About Your Privacy on 77cc

These are the questions we hear most often about how your data is handled. If something is not covered here, reach our support team through live chat or the Help Centre in your account.

We collect your name, mobile number, date of birth, and the payment method you register — such as JazzCash or Easypaisa. Session and device data are also recorded at login for security purposes.

We do not sell or share your JazzCash, Easypaisa, or Raast transaction data with third parties for marketing. Data is shared only where required by law or to process your transactions correctly.

Send a request through live chat or support email from your registered account. We verify your identity using your mobile number and respond with your data summary as promptly as we can.

Yes. Submit a deletion request to support. Some records — such as payment transaction logs — must be kept for the period required under applicable law before they can be removed.

Session cookies keep your account active as you move between lobby pages on mobile. Analytics cookies help us see how features are used. Manage or clear these through your mobile browser settings.

After account closure, data required by law in your jurisdiction is retained for the legally required period. Data that is no longer required is deleted on a scheduled basis following that period.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.